Platform Engineer II – Observability & Monitoring (Hybrid)

ADUSA Corporate Support; Quincy (MA); Hybrid; USD 101,000 - 152,000; Full time

Job summary

Ahold Delhaize USA is seeking a Platform Engineer II to support the observability platform across our applications and infrastructure. The role focuses on synthetic monitoring, SNMP data integration, and reliable telemetry to improve visibility and accelerate incident response.

The position operates on a hybrid schedule with 3 in-person days at core locations (Salisbury, NC; Chicago, IL; Quincy, MA) and 2 remote days, inviting collaboration with SRE, infrastructure, and application teams.

Qualifications

• Bachelor's degree or equivalent practical work experience.
• 3+ years engineering, maintaining Reveille monitoring system.
• 3+ years instrumenting SNMP-based monitoring.
• 3+ years in platform/infrastructure engineering/DevOps.
• Experience integrating events with monitoring systems.
• Working knowledge of observability concepts (metrics/logs/traces).
• Experience with scripting or automation.
• Cloud infrastructure, CI/CD, APIs, and version control.

Responsibilities

• Design, deploy, and maintain synthetic monitors across endpoints.
• Configure Reveille and Datadog to monitor availability, latency, and performance.
• Maintain on-prem Reveille infrastructure and SNMP monitoring.
• Develop dashboards, alerts, and event mappings to ServiceNow.
• Collaborate with teams to onboard apps to observability tools.
• Automate platform tasks and configurations to reduce manual work.
• Provide observability data during critical incidents.

Skills

Observability concepts

Scripting: Python/PowerShell/Bash

Monitoring & alerting design

Datadog experience

Education

Bachelor's degree in CS/Engineering

Tools

Reveille

Datadog

SNMP monitoring

Job description

Ahold Delhaize USA is seeking a Platform Engineer II to support the observability platform across our applications and infrastructure. The role focuses on synthetic monitoring, SNMP data integration, and reliable telemetry to improve visibility and accelerate incident response.

The position operates on a hybrid schedule with 3 in-person days at core locations (Salisbury, NC; Chicago, IL; Quincy, MA) and 2 remote days, inviting collaboration with SRE, infrastructure, and application teams.