Hybrid Platform Engineer — Observability & Monitoring

Ahold Delhaize USA; Chicago (IL); Hybrid; USD 101,000 - 152,000; Full time

Job summary

Ahold Delhaize USA is seeking a Platform Engineer II to implement and operate shared observability capabilities. You will build integrations, automate dashboards, and maintain monitoring standards across applications and infrastructure.

The role emphasizes synthetic monitoring (Reveille, Datadog), SNMP-based monitoring, and collaboration with SRE and ServiceNow teams. This hybrid position requires 3 in-person days in Chicago, IL, with 2 remote days.

Qualifications

• 3+ years of experience engineering, maintaining and administering the Reveille synthetic monitoring system.
• 3+ years of experience instrumenting SNMP-based monitoring (MIB management, trap handling, device polling).
• 3+ years in platform engineering, infrastructure engineering, operations, or a related technical role.
• Experience integrating various event sources with monitoring and event management systems.
• Experience with scripting or automation using Python, PowerShell, Bash.

Responsibilities

• Design, deploy, and maintain synthetic monitors across corporate endpoints.
• Configure Reveille and Datadog Synthetics to monitor availability, latency and performance.
• Instrument SNMP monitoring and SNMP trap handling for device polling and alerting.
• Design and tune alerting and escalation workflows, integrating with ServiceNow.
• Develop and maintain dashboards, monitors, and alerts using established standards.
• Automate routine platform tasks and validation using scripts and APIs.

Skills

Python scripting

PowerShell scripting

Bash scripting

Observability concepts

Platform engineering

Cloud infrastructure

CI/CD practices

APIs

Version control

Troubleshooting

Documentation

Education

Bachelor's degree or equivalent

Tools

Reveille

Datadog

ServiceNow

Azure DevOps

Job description

Ahold Delhaize USA is seeking a Platform Engineer II to implement and operate shared observability capabilities. You will build integrations, automate dashboards, and maintain monitoring standards across applications and infrastructure.

The role emphasizes synthetic monitoring (Reveille, Datadog), SNMP-based monitoring, and collaboration with SRE and ServiceNow teams. This hybrid position requires 3 in-person days in Chicago, IL, with 2 remote days.