Hybrid Pharmacy Tech II: Prior Auth & Patient Aid

Duke PA; Durham (NC); Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

$2,500 Commitment Bonus for New Hires

Relocation Assistance Available

Job summary

Duke Health is seeking a Pharmacy Technician II for the Patient Assistance Program at Duke Regional Hospital in Durham, NC. This hybrid role combines on-site pharmacy duties with remote support to optimize patient access to medications and ensure drug accountability for assistance programs.

The position emphasizes coordinating prior authorizations, patient education, and collaboration with clinicians and pharmacists to facilitate continuity of care and program compliance.

Qualifications

• MS Word and Excel proficiency required.
• Strong organizational skills.
• Ability to multitask and work independently.

Responsibilities

• Establish clinic, pharmacy, and patient relationships conducive to effective patient care.
• Receive referrals to complete medication prior authorizations from clinic staff, providers, and patients.
• Verify prescription insurance benefits and/or medical benefits are currently active for patients.
• Complete benefits investigations to determine coverage level and patient responsibility.
• Submit required forms and documentation to insurance companies via phone/fax and/or web portals.
• Follow up on requests to receive determination decisions in a timely manner.
• Coordinate and deliver medications to patients being discharged from the hospital.
• Provide education using pill boxes with medication sheets.

Skills

Microsoft Word

Microsoft Excel

Organizational skills

Multitasking

Education

Registered with State Board

Job description

Duke Health is seeking a Pharmacy Technician II for the Patient Assistance Program at Duke Regional Hospital in Durham, NC. This hybrid role combines on-site pharmacy duties with remote support to optimize patient access to medications and ensure drug accountability for assistance programs.

The position emphasizes coordinating prior authorizations, patient education, and collaboration with clinicians and pharmacists to facilitate continuity of care and program compliance.