Hybrid Pharmacy Refill and Prior Authorization Specialist

Franciscan Health; United States; Hybrid; USD 42,000 - 56,000; Full time

Job summary

Franciscan Health is seeking a Pharmacy Resolution Center Specialist at the Education and Support Services Center in Greenwood, IN. The role involves handling medication refill requests, updating the EMR, and coordinating patient communications.

This is a hybrid position with in-person Wednesdays at the Greenwood location. Ideal candidates have pharmacy tech certification and relevant retail or mail-order experience.

Qualifications

• Required High School Diploma/GED.
• 3 years Retail Pharmacy Preferred.
• 3 years Mail Order or Specialty Pharmacy Preferred.
• 2 years Pharmacy Benefit Company customer service representative Preferred.
• Pharmacy Tech, State Cert (PHT) - State Licensing Board Required.
• Pharmacy Technician Certification Board (PTCB) Certification - Pharmacy Technician Certification Board.

Responsibilities

• Assist in the review and management of medication refill requests and prior authorizations.
• Collect pertinent patient data from the electronic medical record for refill management and prior authorizations.
• Enter information into the electronic medical record for refill requests and prior authorizations.
• Disseminate information to Patients, Customers, and/or Employees regarding medication refills and prior authorizations.
• Schedule patient clinic visits as outlined by department Policies and Procedures.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma/GED

Pharmacy Tech, State Cert (PHT)

PTCB Certification

Job description

Franciscan Health is seeking a Pharmacy Resolution Center Specialist at the Education and Support Services Center in Greenwood, IN. The role involves handling medication refill requests, updating the EMR, and coordinating patient communications.

This is a hybrid position with in-person Wednesdays at the Greenwood location. Ideal candidates have pharmacy tech certification and relevant retail or mail-order experience.