Hybrid Pharmacy Resolution Specialist (Remote 4 Days)

Socket.dev

Indianapolis (IN)

On-site

USD 38,000 - 52,000

Full time

5 days ago

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Job summary

Franciscan Health is seeking a Pharmacy Resolution Center Specialist to support pharmacists in a hybrid role. The position involves reviewing medication refill requests, obtaining relevant patient data from the electronic medical record, and entering data to process refills and prior authorizations.

The role requires a high school diploma, pharmacy tech certification, and prior experience in retail or mail-order/pharmacy benefit coordination.

Qualifications

High School Diploma or GED required.
3 years Retail Pharmacy preferred.
3 years Mail Order or Specialty Pharmacy preferred.
2 years Pharmacy Benefit Company customer service representative preferred.
Pharmacy Tech, State Cert (PHT) required by State Licensing Board.
PTCB Certification required.

Responsibilities

Assist in review and management of medication refill requests and prior authorizations.
Collect pertinent patient data from the EMR for refill management and prior authorization completion.
Enter information into the EMR for management of refill requests and prior authorizations.
Disseminate information to Patients, Customers, and/or Employees regarding refills and prior authorizations.
Assist in scheduling patient clinic visits as outlined by department procedures.