Hybrid People Operations Coordinator - Onboarding & Benefits

Critical Loop, Inc.; Torrance (CA); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Critical Loop, Inc. in Torrance, CA, is seeking a hands-on People Operations Coordinator to support benefits administration, onboarding, offboarding, HR systems, and compliance.

Reporting to the People & Talent Lead, you will help manage employee records, payroll changes, and employee relations in a fast-growing environment. This hybrid role requires on-site presence three days per week, with collaboration across Finance, IT, and managers to ensure a smooth employee experience from hire to

Qualifications

• 5+ years of experience in Human Resources, People Operations, or a similar role.
• Working knowledge of core HR processes, including onboarding, off-boarding, benefits, employee records, and general HR administration.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities at once.
• Strong written and verbal communication skills and comfort working directly with employees at all levels.
• Sound judgment and the ability to handle sensitive and confidential information appropriately.
• Comfortable working independently while knowing when to elevate or ask for guidance.

Responsibilities

• Support day-to-day People Operations.
• Help coordinate the full employee lifecycle, including recruiting coordination, onboarding, employee changes, and offboarding.
• Administer employee benefits, including enrollments, qualifying life events, employee questions, and coordination with benefit vendors.
• Maintain accurate employee records and HRIS data, ensuring employee changes are documented and processed timely.
• Support onboarding logistics, including new hire documentation, system setup coordination, benefits information, and first-day readiness.
• Coordinate offboarding, including documentation, final payroll inputs, benefits transitions, equipment coordination, and system access.
• Provide support with employee relations matters, including documentation, follow-up, and coordination with the Head of People.
• Assist with leave administration, accommodations, and other employee-specific People processes.
• Support payroll-related employee changes and ensure accurate information is communicated to the accounting team.
• Assist with HR compliance, required notices, documentation, recordkeeping, and policy administration.
• Support performance review cycles and other recurring People programs.
• Help maintain and improve People processes, documentation, templates, and internal resources as the company grows.
• Partner cross-functionally with Finance, IT, managers, and other teams to support employee needs.
• Assist with employee engagement initiatives, company events, and other People team projects.
• Take on additional People Operations responsibilities and projects as the organization continues to scale.

Skills

HR processes

Organizational skills

Communication

Confidentiality

Independent work

Problem solving

HRIS

Gusto

Tools

HRIS

Gusto

Job description

Critical Loop, Inc. in Torrance, CA, is seeking a hands-on People Operations Coordinator to support benefits administration, onboarding, offboarding, HR systems, and compliance.

Reporting to the People & Talent Lead, you will help manage employee records, payroll changes, and employee relations in a fast-growing environment. This hybrid role requires on-site presence three days per week, with collaboration across Finance, IT, and managers to ensure a smooth employee experience from hire to