Hybrid Patient Throughput Coordinator

University of Michigan; Ann Arbor (MI); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Excellent medical, dental and vision

2:1 retirement match

Job summary

University of Michigan is seeking a Patient Placement Coordinator to optimize patient flow across Adult Hospitals, Mott Hospital, and the Emergency Department. You will own end-to-end patient flow processes and collaborate with medical and nursing staff to resolve capacity and progression issues.

The role requires a nursing or allied health background with at least 2 years of clinical or capacity-management experience, strong prioritization, discretion, and teamwork skills.

Qualifications

• Bachelor's degree in nursing or related allied health discipline or equivalent combination of education and experience
• Minimum of 2 years of clinical experience or direct capacity management experience
• Ability to prioritize, meet deadlines and produce detailed and accurate work
• Excellent clinical knowledge and assessment skills to evaluate and prioritize patient placement
• Ability to assess and handle highly sensitive and confidential matters with discretion and independent judgement
• Demonstrated teamwork and problem-solving with co-workers
• Master's degree in nursing or healthcare administration (for desired qualifications)
• Experience with systems that support patient flow, admission, transfer, care progression and discharge processes

Responsibilities

• Serve as the primary, centralized owner of patient flow activities
• Maintain current knowledge of unit patient placement criteria
• Collaborate with nursing and medical staff to assess levels of care required
• Identify options and facilitate transfers to higher level of care when needed
• Facilitate intra-unit transfers to optimize patient placement
• Assess patient volumes and workload intensity across areas
• Activate and lead the hospital's high occupancy plan
• Provide excellent customer service to internal and external customers
• Provide effective communication with team members and other departments
• Active problem-solving of issues related to patient flow
• Communicate status of house to key stakeholders
• Manage multiple competing tasks and deadlines with energy and efficiency

Education

Bachelor's degree in nursing or related allied health discipline or equivalent combination of education and experience

Master's degree in nursing or healthcare administration

Job description

University of Michigan is seeking a Patient Placement Coordinator to optimize patient flow across Adult Hospitals, Mott Hospital, and the Emergency Department. You will own end-to-end patient flow processes and collaborate with medical and nursing staff to resolve capacity and progression issues.

The role requires a nursing or allied health background with at least 2 years of clinical or capacity-management experience, strong prioritization, discretion, and teamwork skills.