Hybrid Patient Scheduling Specialist - Bilingual Friendly

Star Sleep & Wellness; Frisco (TX); Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

Hybrid work after probation

Job summary

Star Sleep & Wellness in Frisco, TX is seeking an Outreach Team member for a full-time hybrid role after probation. You will contact patients on waitlists, help reschedule appointments, review provider schedules, and coordinate with referring providers using AdvancedMD software to maintain accurate scheduling records.

We value strong customer service, phone etiquette, and a passion for helping others. Bilingual candidates are encouraged to apply, and no prior medical office experience is

Qualifications

• Customer service skills required.
• Excellent phone etiquette.
• Bilingual candidates encouraged.
• No prior medical office experience required; training provided.

Responsibilities

• Contact patients on the waitlist to offer earlier appointments.
• Review provider schedules and adjust appointment templates for coverage.
• Communicate with referring providers to obtain documentation before visits.
• Assist with provider assignments and appointment coordination.
• Contact patients regarding schedule changes and adjust appointments.
• Learn and use AdvancedMD scheduling software to manage appointments.

Skills

Customer service

Phone etiquette

Bilingual

Tools

AdvancedMD scheduling

Job description

Star Sleep & Wellness in Frisco, TX is seeking an Outreach Team member for a full-time hybrid role after probation. You will contact patients on waitlists, help reschedule appointments, review provider schedules, and coordinate with referring providers using AdvancedMD software to maintain accurate scheduling records.

We value strong customer service, phone etiquette, and a passion for helping others. Bilingual candidates are encouraged to apply, and no prior medical office experience is