Hybrid Patient Scheduling Coordinator – Training Provided

Star Sleep, LLC; Frisco (TX); Hybrid; USD 26,000 - 30,000; Full time

Job summary

Star Sleep & Wellness is expanding its Outreach Team and offering a full-time role with a hybrid schedule after probation. The ideal candidate will have strong customer service, excellent phone etiquette, and a willingness to learn all duties for patient scheduling and coordination.

No prior medical office experience is required; training will be provided. Bilingual ability is encouraged to apply, and the team emphasizes outstanding patient experiences within a supportive environment.

Qualifications

• Strong customer service skills.
• Great phone etiquette.
• Bilingual candidates encouraged to apply.

Responsibilities

• Contact patients on the waitlist to offer earlier appointment opportunities and assist with rescheduling.
• Review provider schedules and adjust appointment templates to maintain adequate coverage and scheduling efficiency.
• Communicate with referring providers to obtain required documentation prior to initial patient visits.
• Assist with provider assignments and appointment coordination to support clinic operations.
• Contact patients regarding schedule changes and coordinate appointment adjustments related to provider or clinician time off.
• Learn and utilize AdvancedMD scheduling software to manage appointments and maintain accurate scheduling records.

Skills

Customer service

Phone etiquette

Bilingual

Tools

AdvancedMD

Job description

Star Sleep & Wellness is expanding its Outreach Team and offering a full-time role with a hybrid schedule after probation. The ideal candidate will have strong customer service, excellent phone etiquette, and a willingness to learn all duties for patient scheduling and coordination.

No prior medical office experience is required; training will be provided. Bilingual ability is encouraged to apply, and the team emphasizes outstanding patient experiences within a supportive environment.