Hybrid Patient Financial Leader & Process Optimizer

Baycare; Florida; Hybrid; USD 42,000 - 60,000; Full time

Job summary

BayCare Health System is seeking a Patient Financial Representative to address complex patient accounting issues and support staffing and performance reviews. This role partners with leadership to coach staff, answer questions, and ensure compliance with regulations while maintaining patient confidentiality.

The ideal candidate brings strong communication skills, multi-tasking ability, and a proactive approach to process flow improvements within a hybrid work environment.

Qualifications

• Strong interpersonal and communication abilities to collaborate with staff and leadership.
• Ability to multi-task across patient accounts and department tasks.
• Comfort with assigning tasks and guiding team members.

Responsibilities

• Resolve difficult patient accounting issues beyond the frontline staff.
• Assist leader in creating and maintaining department staffing schedules.
• Provide guidance and coaching to team members on processes and regulations.
• Identify and propose workflow improvements for efficiency and quality.

Skills

Interpersonal skills

Multi-tasking

Task delegation

Conflict resolution

Tech proficiency

Team collaboration

Education

HS/GED

Job description

BayCare Health System is seeking a Patient Financial Representative to address complex patient accounting issues and support staffing and performance reviews. This role partners with leadership to coach staff, answer questions, and ensure compliance with regulations while maintaining patient confidentiality.

The ideal candidate brings strong communication skills, multi-tasking ability, and a proactive approach to process flow improvements within a hybrid work environment.