Patient Financial Coord

BayCare Health System; Largo (FL); Hybride; USD 36 000 - 48 000; Plein temps

Résumé du poste

BayCare Health System, HomeCare Largo, is seeking a Patient Financial Coord to manage complex financial issues, mentor staff, and optimize departmental processes. This role sits in Patient Accounts-HC with a daytime schedule in a hybrid work model.

You will handle guidance on procedures, participate in coaching, and support compliance and training initiatives to improve accuracy and efficiency in patient financial workflows.

Qualifications

• High School Graduate or GED (HS/GED) required.
• 5 years of patient accounting/related experience or equivalent combination of education and experience.

Responsabilités

• Resolves difficult issues beyond standard Patient Financial Representatives.
• Assists and trains new team members and retrains as needed.
• Provides guidance on process flow, regulations, policies and procedures.
• Ensures patient confidentiality, data security, and regulatory compliance.
• Supports leadership in staffing and performance reviews.

Connaissances

Interpersonal and Communication Skills

Multi-tasking

Task delegation

Conflict resolution

Tech proficiency

Team collaboration

Formation

HS/GED

Description du poste

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long‑term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward‑thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Summary:

Functions as a Patient Financial Representative based upon business needs. Resolves the more difficult issues that cannot be resolved by Patient Financial Representatives. Works with leader on creating/maintaining department staffing schedules. Provides input on team member performance reviews. Participates with leader in regards to coaching and counseling team members. Answers questions and provides guidance to staff on process flow, regulations, policies and procedures. Assists and provides training for new team members and retraining as needed. Makes recommendations for improvements in process flow, work redesign for efficiency and/or quality improvement opportunities within the department. Follows all established protocol to ensure patient confidentiality, data security and compliance with regulations. Performs other duties as assigned.

Minimum Qualifications:

Required Education: High School Graduate or GED Equivalent (HS/GED)

Required Experience: 5 years of patient accounting/related experience OR any equivalent combination of education and experience that provides the required knowledge, skills and abilities to perform the essential duties and responsibilities of job.

Other Requirements:

• Interpersonal and Communication Skills

• Ability to multi‑task

• Ability to assign tasks and engage others

• Ability to resolve conflicts

• Proficient in technology used and process flows

• Ability to work effectively with others.

Facility:

BayCare Health System, Patient Accounts-HC

Location: HomeCare Largo

Status: Full Time, Exempt: No

Shift Hours: 8am-4:30pm

Shift: Shift 1

Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 = Varies

Weekend Work: None

On Call: No

How often will this team member be working remotely? Hybrid

Equal Opportunity Employer Veterans/Disabled

Position Patient Financial Coord

Location US:Florida:Largo:HomeCare Largo | Business and Administrative | Full Time

Req ID 176790