Patient Financial Coord

Baycare; Florida; Hybrid; USD 42.000 - 60.000; Vollzeit

Zusammenfassung

BayCare Health System is seeking a Patient Financial Representative to address complex patient accounting issues and support staffing and performance reviews. This role partners with leadership to coach staff, answer questions, and ensure compliance with regulations while maintaining patient confidentiality.

The ideal candidate brings strong communication skills, multi-tasking ability, and a proactive approach to process flow improvements within a hybrid work environment.

Qualifikationen

• Strong interpersonal and communication abilities to collaborate with staff and leadership.
• Ability to multi-task across patient accounts and department tasks.
• Comfort with assigning tasks and guiding team members.

Aufgaben

• Resolve difficult patient accounting issues beyond the frontline staff.
• Assist leader in creating and maintaining department staffing schedules.
• Provide guidance and coaching to team members on processes and regulations.
• Identify and propose workflow improvements for efficiency and quality.

Kenntnisse

Interpersonal skills

Multi-tasking

Task delegation

Conflict resolution

Tech proficiency

Team collaboration

Ausbildung

HS/GED

Jobbeschreibung

Details

Title

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Summary:

Functions as a Patient Financial Representative based upon business needs. Resolves the more difficult issues that cannot be resolved by Patient Financial Representatives. Works with leader on creating/maintaining department staffing schedules. Provides input on team member performance reviews. Participates with leader in regards to coaching and counseling team members. Answers questions and provides guidance to staff on process flow, regulations, policies and procedures. Assists and provides training for new team members and retraining as needed. Makes recommendations for improvements in process flow, work redesign for efficiency and/or quality improvement opportunities within the department. Follows all established protocol to ensure patient confidentiality, data security and compliance with regulations. Performs other duties as assigned.

Minimum Qualifications:

Required Education: High School Graduate or GED Equivalent (HS/GED)

Required Experience: 5 years of patient accounting/related experience OR any equivalent combination of education and experience that provides the required knowledge, skills and abilities to perform the essential duties and responsibilities of job.

Other Requirements:

• Interpersonal and Communication Skills
• Ability to multi-task
• Ability to assign tasks and engage others
• Ability to resolve conflicts
• Proficient in technology used and process flows
• Ability to work effectively with others.

Facility:

BayCare Health System, Patient Accounts-HC

Location: HomeCare Largo

Status: Full Time, Exempt: No

Shift Hours: 8am-4:30pm

Shift: Shift 1

Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 = Varies

Weekend Work: None

On Call: No

How often will this team member be working remotely? Hybrid

Equal Opportunity Employer Veterans/Disabled