Hybrid Patient Coordinator: Detail-Driven Scheduling

Albany ENT & Allergy Services, PC; City of Albany (NY); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Job summary

Albany ENT & Allergy Services, PC is seeking a Patient Coordinator in New York. You will manage patient scheduling, maintain accurate records, and support clinicians by coordinating imaging and referrals. The role may offer a hybrid work arrangement after training.

Ideal candidates have 2-3 years in medical office or customer service, strong communication, and meticulous attention to detail. Proficiency with practice management software is required.

Qualifications

• High school diploma or GED required.
• 2-3 years experience in medical office or customer service preferred.
• Proficient computer skills including practice management software.
• Excellent written and verbal communication and interpersonal skills.

Responsibilities

• Monitor tasks for patient orders, imaging, and out-of-office referrals.
• Process and coordinate imaging and outside testing for patients.
• Prepare charts by reviewing clinical documentation and referrals.
• Return patient calls and maintain continuity of care.
• Obtain authorizations for imaging and referrals when needed.
• Scan documents into patient charts.

Skills

Attention to detail

Customer service

Multi-tasking

Communication skills

Education

High school diploma or GED

Tools

NextGen system

Office software

Job description

Albany ENT & Allergy Services, PC is seeking a Patient Coordinator in New York. You will manage patient scheduling, maintain accurate records, and support clinicians by coordinating imaging and referrals. The role may offer a hybrid work arrangement after training.

Ideal candidates have 2-3 years in medical office or customer service, strong communication, and meticulous attention to detail. Proficiency with practice management software is required.