Hybrid Patient Appointment Scheduler

TEKsystems; Lafayette (IN); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off (PTO)

Job summary

TEKsystems in Lafayette, IN is seeking a Medical Scheduler to support patient appointment scheduling and coordination. The role focuses on accurately scheduling appointments, maintaining patient records in electronic systems, and communicating appointment information to patients with a focus on service quality.

You will follow established scheduling policies, enter data precisely, assist patients by phone and other channels, and collaborate with providers and leadership to ensure a positive

Qualifications

• Strong communication skills and dedication to patient service.
• Ability to thrive in a fast-paced scheduling environment.
• Experience with electronic scheduling systems or EMR is preferred.

Responsibilities

• Schedule patient appointments accurately and efficiently.
• Follow and reinforce established scheduling policies and procedures.
• Communicate appointment details, instructions, and updates to patients.
• Maintain accurate data entry and patient records within electronic systems.
• Provide excellent customer service via phone and other channels.
• Work under pressure to meet scheduling deadlines while maintaining accuracy and quality.
• Collaborate with team members, providers, and leadership to ensure a positive patient experience.
• Adapt to changing workflows and assist in different departments as needed.

Job description

TEKsystems in Lafayette, IN is seeking a Medical Scheduler to support patient appointment scheduling and coordination. The role focuses on accurately scheduling appointments, maintaining patient records in electronic systems, and communicating appointment information to patients with a focus on service quality.

You will follow established scheduling policies, enter data precisely, assist patients by phone and other channels, and collaborate with providers and leadership to ensure a positive