A healthcare provider is seeking a Patient Access Representative in Covington, Louisiana. The main responsibilities include obtaining accurate patient information, processing registrations, and assisting patients over the phone. The ideal candidate must have a high school diploma, two or more years of experience, and strong communication skills. This role is pivotal in ensuring patient information is accurately collected and maintained, contributing to the overall patient experience.
Qualifications
Ability to communicate effectively in English, verbally and in writing.
Two or more years’ experience in a similar role.
Responsibilities
Obtain accurate patient demographics and insurance information.
Answer incoming phone calls and assist callers as needed.
Verify patient demographic information is complete and accurate.
Inform patients of estimated balance due and collect payments at time of service.
Skills
Effective communication
Basic computer knowledge
Education
High school diploma
Job description
A healthcare provider is seeking a Patient Access Representative in Covington, Louisiana. The main responsibilities include obtaining accurate patient information, processing registrations, and assisting patients over the phone. The ideal candidate must have a high school diploma, two or more years of experience, and strong communication skills. This role is pivotal in ensuring patient information is accurately collected and maintained, contributing to the overall patient experience.