Hybrid Part-Time Interlibrary Loan Specialist

National-University; San Diego (CA); Hybrid; USD 28,000 - 36,000; Part time

Benefits offered by this job

Hybrid schedule

Job summary

National University is seeking a Part-Time Interlibrary Loan Specialist to coordinate requests, assist with reference inquiries, and connect students with research materials from libraries across the country in a hybrid on-site/remote role in San Diego, CA. You will process requests, locate hard-to-find resources, and communicate with students via chat, phone, and email.

The role requires a Bachelor's degree or equivalent experience, strong research and customer service skills, and familiarity

Qualifications

• Bachelor's degree or equivalent experience.
• Strong research, organizational, and customer service skills.
• Ability to work independently and persistently search for hard-to-find materials.
• Excellent written and verbal communication skills.
• Experience with interlibrary loan services, ILLiad, Tipasa, OCLC WorldCat preferred.
• Library Science coursework or degree a plus.

Responsibilities

• Coordinate interlibrary loan requests for books, articles, and other research materials.
• Investigate and locate difficult-to-find resources through library networks and databases.
• Communicate with students regarding request status and fulfillment timelines.
• Provide library support through chat, phone, text, and email.
• Assist with Sunday reference services and digital request processing.
• Maintain accurate records and support daily library operations.

Skills

Research

Organizational

Customer service

Written communication

Verbal communication

Education

Bachelor's degree or equivalent experience

Tools

ILLiad

Tipasa

OCLC WorldCat

Job description

National University is seeking a Part-Time Interlibrary Loan Specialist to coordinate requests, assist with reference inquiries, and connect students with research materials from libraries across the country in a hybrid on-site/remote role in San Diego, CA. You will process requests, locate hard-to-find resources, and communicate with students via chat, phone, and email.

The role requires a Bachelor's degree or equivalent experience, strong research and customer service skills, and familiarity