Hybrid Part-Time Customer Service & Logistics Coordinator

KOWA AMERICAN Corporation; New York (NY); Hybrid; USD 25,000 - 39,000; Part time

Job summary

Evolving Solution Services in New York, NY is seeking a part-time Customer Service Representative to support U.S. operations from a hybrid work setting.

The role focuses on processing orders, coordinating release orders, invoicing, and reporting while delivering strong customer service. The ideal candidate will have a high school diploma (associate degree preferred), 2+ years in import logistics coordination, and bilingual English/Japanese abilities.

Qualifications

• High school diploma or GED required.
• Associate degree in logistics, supply chain, or business preferred.
• Bilingual in English and Japanese (written and verbal) strongly preferred.
• Minimum of 2 years of import logistics coordination experience.
• Experience with shipping documentation, carriers, and warehouse operations preferred.

Responsibilities

• Process customer orders and release orders accurately.
• Prepare monthly sales, inventory, and operations reports.
• Support forecasting by tracking trends and providing data.
• Generate and process customer invoices.
• Respond to inquiries and resolve order-related issues.
• Coordinate with U.S. operations and logistics teams.

Skills

Communication skills

English proficiency

Microsoft Office

Education

High school diploma or GED

Associate degree preferred

Tools

SAP ERP

Shipping documentation systems

Job description

Evolving Solution Services in New York, NY is seeking a part-time Customer Service Representative to support U.S. operations from a hybrid work setting.

The role focuses on processing orders, coordinating release orders, invoicing, and reporting while delivering strong customer service. The ideal candidate will have a high school diploma (associate degree preferred), 2+ years in import logistics coordination, and bilingual English/Japanese abilities.