Hybrid Part-Time Clinical Operations Assistant

Safe Families; Chicago, Northern (IL, KY); Hybrid; USD 28,000 - 39,000; Part time

Job summary

Lydia Home Association in Chicago, IL is seeking a part-time Clinical Operations Assistant to oversee front-end client systems, billing infrastructure, and administrative compliance. The role supports a transition to a new EHR and ensures accurate intake, billing and records management.

The ideal candidate will coordinate credentialing, verify benefits, manage client folders, and audit documentation to protect funding and compliance. This is a hybrid position with some remote work.

Qualifications

• Minimum of 2 years of administrative, billing, or coordinator experience in a behavioral health, medical, or child welfare clinic.
• Proven experience working with healthcare software; prior experience selecting or migrating an EHR system is a major plus.
• Clear understanding of behavioral health CPT codes, insurance claims submission, and provider paneling/credentialing.

Responsibilities

• Oversee EHR implementation: research, evaluate, and guide rollout of a new EHR platform.
• Manage provider credentialing and paneling with commercial plans and Medicaid networks.
• Submit billing claims to insurance companies and Medicaid.
• Monitor claims denials; troubleshoot and resubmit to secure payment.
• Track client deductibles, copays, or sliding scale fees in internal spreadsheets.
• Oversee client intake process and verify insurance benefits.
• Create new client folders and maintain compliant records.
• Perform regular client file reviews to ensure documentation and compliance.

Skills

Administrative experience

Billing experience

Coordinator experience

Tools

Healthcare software

EHR systems

Job description

Lydia Home Association in Chicago, IL is seeking a part-time Clinical Operations Assistant to oversee front-end client systems, billing infrastructure, and administrative compliance. The role supports a transition to a new EHR and ensures accurate intake, billing and records management.

The ideal candidate will coordinate credentialing, verify benefits, manage client folders, and audit documentation to protect funding and compliance. This is a hybrid position with some remote work.