Global Order Fulfillment Specialist

EOS IT Solutions; Austin (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

EOS IT Solutions in Austin, TX is seeking an Order Management Associate to manage vendor POs, track shipments, and coordinate with project teams to meet tight deadlines. The role emphasizes accuracy, proactive problem solving, and collaboration in a fast-moving, global company.

The candidate will generate orders, monitor inbound/outbound shipments, and maintain high-quality order processing while staying informed on pricing and promotions from vendors.

Qualifications

• Experience in an order management or similar role with a firm knowledge of the supply chain process.
• Understanding of the commercials involved in buying and reselling hardware.
• Experience using procurement software.
• Strong numeracy skills and analytical ability.
• Basic to Intermediate Microsoft Excel Knowledge.
• Excellent time management skills, with ability to manage workload and prioritize tasks.
• Exceptional attention to detail and level of meticulousness.
• Strong communication skills and a proactive problem solver.

Responsibilities

• Generate vendor purchase orders accurately and efficiently based on client orders.
• Ensure that vendor POs include all necessary details, such as product specifications, quantities, and delivery timelines.
• Monitor and track inbound shipments from vendors to ensure timely and accurate delivery.
• Collaborate with project teams to address any potential delays or issues in the shipment process.
• Generate picking tickets for warehouse staff based on project timelines.
• Create logistics tickets for outbound shipments to clients.
• Pay meticulous attention to details in all stages of order processing to minimize errors.
• Conduct thorough quality checks to guarantee that the correct products are shipped to clients.
• Prioritize tasks based on urgency and importance to meet tight deadlines.
• Efficiently manage a high volume of orders while ensuring accuracy and quality.
• Manage multiple client orders simultaneously and adapt quickly to changes in order specifications, shipment schedules, or client requests.
• Troubleshoot and resolve issues promptly to maintain smooth order flow.
• Respond promptly to client inquiries and provide updates on order status.
• Stay informed about product pricing, discounts, and promotions from vendors.
• Identify opportunities to negotiate better terms with vendors and save costs.
• Negotiate favorable terms, discounts, or bulk purchase arrangements to optimize profitability.

Skills

Order management

Supply chain knowledge

Excel

Analytical skills

Communication skills

Team collaboration

Tools

Procurement software

Sage X3

Jira

Job description

EOS IT Solutions in Austin, TX is seeking an Order Management Associate to manage vendor POs, track shipments, and coordinate with project teams to meet tight deadlines. The role emphasizes accuracy, proactive problem solving, and collaboration in a fast-moving, global company.

The candidate will generate orders, monitor inbound/outbound shipments, and maintain high-quality order processing while staying informed on pricing and promotions from vendors.