Hybrid Order Coordinator: Detail-Driven & Customer Focused

WOW!; Augusta (GA); Hybrid; USD 40,000 - 60,000; Full time

Job summary

WOW! is seeking a detail-oriented Business Order Coordinator I to ensure accurate processing from order entry through installation. Hybrid schedule: in office 3 days a week and 2 days work-from-home.

You will manage simple coax business orders, perform QC, and support billing and CRM tasks to deliver a smooth installation experience. The role requires strong organizational skills, multitasking ability, and excellent communication to support management and customers.

Qualifications

• High school diploma.
• At least 1 year of related experience.
• Proficient with office software and CRM systems.

Responsibilities

• Process pre- and post-install orders and verify accuracy.
• Quality control of orders and entry for simple installations.
• Update CRM with order status and assist with billing activities.
• Prepare reports on service activities and perform clerical duties.
• Provide excellent customer service and support per company standards.

Skills

Attention to detail

Multitasking

Customer service

Time management

Communication skills

Education

High school diploma

Tools

CRM software

Billing software

Microsoft Excel

Job description

WOW! is seeking a detail-oriented Business Order Coordinator I to ensure accurate processing from order entry through installation. Hybrid schedule: in office 3 days a week and 2 days work-from-home.

You will manage simple coax business orders, perform QC, and support billing and CRM tasks to deliver a smooth installation experience. The role requires strong organizational skills, multitasking ability, and excellent communication to support management and customers.