Hybrid Oracle Financial Cloud - User Provisioning Analyst

UC Santa Barbara; Santa Barbara (CA); Hybrid; USD 55,104 - 95,054; Full time

Job summary

UC Santa Barbara is seeking a User Provisioning Analyst to support OFC access provisioning, troubleshooting, and compliance activities. You will coordinate day-to-day provisioning, assist with access-related issues, and ensure adherence to security controls.

The role involves collaborating with BFS leadership, analysts, and compliance teams to maintain accurate provisioning records and support ongoing risk mitigation. Hybrid work arrangements are available where appropriate.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 1-3 years as a primary contact for support, resolving inquiries and escalations.
• 1-3 years end-to-end lifecycle management of user access requests in a ticketing system.
• 1-3 years participation in process reviews to improve efficiency.
• 1-3 years drafting and maintaining workflows and internal control standards.
• 1-3 years exceptional customer support resolving Tier 1 access issues.

Responsibilities

• Provide operational support for user provisioning within Oracle Financial Cloud (OFC).
• Coordinate ServiceNow ticket triage, assignment and resolution for access requests.
• Maintain provisioning records and ensure compliance with security protocols.

Skills

Customer support

Access management

Problem solving

Communication

Team collaboration

Education

Bachelor's degree in related area

Tools

ServiceNow

Oracle Financial Cloud (OFC)

Job description

UC Santa Barbara is seeking a User Provisioning Analyst to support OFC access provisioning, troubleshooting, and compliance activities. You will coordinate day-to-day provisioning, assist with access-related issues, and ensure adherence to security controls.

The role involves collaborating with BFS leadership, analysts, and compliance teams to maintain accurate provisioning records and support ongoing risk mitigation. Hybrid work arrangements are available where appropriate.