Hybrid Operations & Systems Analyst — System Modernization Lead

Washington Department of Natural Resources; Washington; Hybrid; USD 90,000 - 120,000; Full time

Job summary

The Washington Department of Enterprise Services seeks a Business Operations & Systems Analyst (Management Analyst 5) to lead a major system rollout across four divisions. This hybrid role trains staff, guides adoption of new processes, and ensures data integrity in the Mainsaver environment while aligning IT and business teams.

You will supervise a Management Analyst 4, develop performance metrics, and coordinate with vendors and stakeholders to deliver measurable improvements across

Qualifications

• Eight years of combined education and/or experience in business administration, public administration, law, or related field.
• Two or more areas: policy analysis, business analysis, leading projects, or supervising.
• One year of supervisory experience.

Responsibilities

• Develop, test, and implement Mainsaver software and enhancements to ensure data integrity and financial health.
• Consult with team members to assess software requirements, manage data conversion, and oversee user acceptance testing.
• Prepare project summaries and track key performance measures.
• Collaborate with internal and external stakeholders to streamline system implementation.

Skills

Business analysis

Requirements development

Project leadership

Supervising

Education

Bachelor's degree in business administration or related field

One year supervisory experience

Tools

MS Office

Power BI

CMMS

Job description

The Washington Department of Enterprise Services seeks a Business Operations & Systems Analyst (Management Analyst 5) to lead a major system rollout across four divisions. This hybrid role trains staff, guides adoption of new processes, and ensures data integrity in the Mainsaver environment while aligning IT and business teams.

You will supervise a Management Analyst 4, develop performance metrics, and coordinate with vendors and stakeholders to deliver measurable improvements across