Hybrid Operations Project Manager: Onboarding & Programs

Quva; United States; Hybride; USD 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

Health benefits

401k match

Paid time off

Résumé du poste

Quva in Minneapolis, MN is seeking a Business Operations Project Manager to orchestrate end-to-end customer onboarding and cross-functional programs across commercial, technical, product, and support teams. The role emphasizes building scalable processes, defining goals and success metrics, and delivering on time without hands-on implementation.

Join a fast-growing environment where you will act as the connective layer, ensuring alignment, accountability, and repeatable execution across multiple

Qualifications

• Experience leading cross-functional onboarding or implementation programs.
• Strong ability to build repeatable project frameworks.
• Background in SaaS delivery or healthcare tech.

Responsabilités

• Own end-to-end customer onboarding and implementation from sales handoff to CS.
• Capture goals and translate into structured project plans.
• Build onboarding plans with milestones, owners, timelines, and success criteria.
• Drive scalable onboarding while adapting to customer needs.
• Ensure on-time, high-quality delivery through cross-functional accountability.
• Coordinate across Sales, Product, Engineering, and Success teams.
• Run status updates and execution reviews.
• Oversee technical implementations via non hands-on PMO plans.
• Ensure customers are prepared for go-live and early success.

Connaissances

Cross-functional coordination

Project planning

Communication skills

Process development

Formation

Bachelor’s degree in Information Systems, Computer Science, Education or related field

Description du poste

Quva in Minneapolis, MN is seeking a Business Operations Project Manager to orchestrate end-to-end customer onboarding and cross-functional programs across commercial, technical, product, and support teams. The role emphasizes building scalable processes, defining goals and success metrics, and delivering on time without hands-on implementation.

Join a fast-growing environment where you will act as the connective layer, ensuring alignment, accountability, and repeatable execution across multiple