Hybrid Operations Intern - Business Support & Analytics

Wellmark Blue Cross and Blue Shield; Des Moines (IA); Hybrid; USD 25,000 - 36,000; Part time

Job summary

Wellmark Blue Cross Blue Shield offers a 2027 Summer Internship Program in Des Moines, IA. This role is part of Operations, with exposure to enrollment, benefits loading, provider credentialing, and claims processing.

You will work on cross-functional projects, develop desk-level procedures, and support analytics and testing efforts. You will collaborate with leaders, gain hands-on experience, and strengthen business acumen in the health care industry during a hybrid spring/summer schedule that

Qualifications

• Must be a current sophomore student studying Operations, Finance, Engineering, Business Insurance, Health Care Management, Risk Management & Insurance, Business Management, Business Analytics, or related programs.
• Excellent research skills and profound curiosity to dig deep to find insights.
• Strong collaboration, presentation and organizational skills with the ability to meet strict deadlines.
• Excellent verbal and written communication skills to effectively work with the business areas.
• Ability to see a task through to completion independently and as a team member.
• Proven problem solving and analytical thinking skills.
• Demonstrated computer skills with Microsoft Office products (Word, PowerPoint, and Excel)
• Demonstrated project leadership skills with the ability to take initiative.
• Preferred: Prior experience in a business setting.
• Preferred: Previous experience writing and executing manual test cases.

Responsibilities

• Provide day to day experiences of collaboration and partnership with various leaders and teams; focus on small scale deliverables, building interpersonal relationships, exposure to cross divisional elements of the Wellmark organization
• Work closely with subject matter experts to create desk-level procedures and process/system documentation into user-friendly documentation
• Collaborate with Operations Analytics on reporting and data analysis
• Take lead on ad hoc research projects and share findings on online provider information
• Provide testing support by documenting traceability and findings to ensure accurate and timely outcomes
• Desire to strengthen business acumen in health care industry and self-driven team environment

Skills

Research skills

Collaboration

Organizational skills

Communication

Problem solving

MS Office

Leadership

Education

Sophomore student

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Wellmark Blue Cross Blue Shield offers a 2027 Summer Internship Program in Des Moines, IA. This role is part of Operations, with exposure to enrollment, benefits loading, provider credentialing, and claims processing.

You will work on cross-functional projects, develop desk-level procedures, and support analytics and testing efforts. You will collaborate with leaders, gain hands-on experience, and strengthen business acumen in the health care industry during a hybrid spring/summer schedule that