Pharmacy Business Support Intern — Hybrid, Growth & Impact

Wellmark-Blue-Cross-and-Blue-Shiel; Des Moines (IA); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Wellmark Blue Cross Blue Shield is offering a summer internship in Des Moines through the 2027 Summer Internship Program. The Pharmacy Business Support team is looking for students to gain hands-on experience in health care operations, customer service, compliance, benefits management, while collaborating with leaders and subject matter experts.

As an intern you will support projects, analyze call data, help develop procedures and a benefits guide, and participate in the rollout of Pharmacy

Qualifications

• Pursuing a Bachelor's degree in Business, Process Management, Healthcare Management, Public Health, Analytics or related field; or current PharmD student.
• Excellent verbal and written communication skills to effectively communicate recommendations to all levels of the organization.
• Proficient with Microsoft Office Suites.
• Strong technical aptitude, with the ability to learn new systems quickly.
• Ability to think critically and analytically.
• Strong interpersonal skills with the ability to build relationships of collaboration and trust.
• Strong organizational skills, self-starter, ability to prioritize and multi-task.

Responsibilities

• Collaborate with leaders and teams on small-scale deliverables while building relationships.
• Assist with developing desk procedures and process maps to support recommendations.
• Analyze call data and feedback to identify pain points in pharmacy-related inquiries.
• Help develop a benefits guide and process for adding new benefits.
• Support current Pharmacy Business Support product rollout.

Skills

Communication skills

MS Office proficiency

Analytical thinking

Interpersonal skills

Organizational skills

Ability to multitask

Tools

Microsoft Office Suite

Job description

Wellmark Blue Cross Blue Shield is offering a summer internship in Des Moines through the 2027 Summer Internship Program. The Pharmacy Business Support team is looking for students to gain hands-on experience in health care operations, customer service, compliance, benefits management, while collaborating with leaders and subject matter experts.

As an intern you will support projects, analyze call data, help develop procedures and a benefits guide, and participate in the rollout of Pharmacy