Hybrid Operations & Data Entry Specialist

First Citizens; Danville (VA); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Benefits package

Hybrid schedule

Job summary

First Citizens Bank in Danville, VA is seeking an Operations Support associate for a hybrid role. You will provide daily clerical support, handle customer and vendor inquiries, and maintain department records in mainframe or systems.

The role requires attention to detail, typing accuracy, and comfort working in a fast-paced environment. Training is onsite full-time for 4-6 weeks, then a three-day-per-week in-office schedule.

Qualifications

• Minimum education: high school diploma or GED with 1 year clerical/administrative experience.
• Preferred qualifications include strong data entry and typing skills, attention to detail, and ability to manage time.
• Proficiency with Excel, Outlook, and Word is expected.

Responsibilities

• Service - respond to inbound inquiries; fulfill requests and resolve issues with high service standards.
• Operational Support - handle workflow, streamline processes, and assist other associates.
• Documentation - process and maintain daily activity records and system updates.
• Business Proficiency - apply knowledge of laws/policies; resolve problems and respond to customer requests.

Skills

Typing

Numeric key entry

Attention to detail

Time management

Teamwork

Fast-paced environment

Excel

Outlook

Word

Education

High School Diploma or GED

Tools

Excel

Outlook

Word

Job description

First Citizens Bank in Danville, VA is seeking an Operations Support associate for a hybrid role. You will provide daily clerical support, handle customer and vendor inquiries, and maintain department records in mainframe or systems.

The role requires attention to detail, typing accuracy, and comfort working in a fast-paced environment. Training is onsite full-time for 4-6 weeks, then a three-day-per-week in-office schedule.