Hybrid Operations Specialist I — Service & Data

First Citizens Bank; Danville (VA); Hybrid; USD 25,000 - 30,000; Full time

Job summary

First Citizens Bank in Danville, VA, is hiring for an office/operational support role with a hybrid work model. The position involves handling client inquiries, processing daily tasks, and maintaining accurate records.

Training occurs onsite for the initial 4-6 weeks, with ongoing in-office collaboration three days per week. The role requires a high school diploma or GED and at least 1 year of clerical experience, plus strong typing, accuracy, time management, and teamwork.

Qualifications

• High School Diploma or GED required with 1 year clerical/administrative experience.
• Proficiency in typing and numeric data entry is preferred.
• Strong attention to detail and accuracy in processing information.

Responsibilities

• Service: respond to inquiries and resolve issues with high-quality service.
• Operational Support: handle daily tasks and streamline workflows.
• Documentation: manage documents and update department records.
• Business Proficiency: know applicable laws, policies, and processes to ensure compliance.

Skills

Typing skills

Attention to detail

Time management

Teamwork

Adaptability

Education

High School Diploma or GED

1 year clerical/administrative experience

Tools

Excel

Outlook

Word

Job description

First Citizens Bank in Danville, VA, is hiring for an office/operational support role with a hybrid work model. The position involves handling client inquiries, processing daily tasks, and maintaining accurate records.

Training occurs onsite for the initial 4-6 weeks, with ongoing in-office collaboration three days per week. The role requires a high school diploma or GED and at least 1 year of clerical experience, plus strong typing, accuracy, time management, and teamwork.