Hybrid Occupational Health Special Accounts Coordinator

UnitedHealth Group; Pearland (TX); Hybrid; USD 28,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase

401k contribution

Job summary

Kelsey-Seybold Clinic, part of the Optum family, is seeking a Special Account Coordinator to manage Occupational Medicine Special Accounts, including scheduling, billing, database maintenance, and client liaison. Location includes Pearland, TX with on-site work and remote flexibility after training.

You will collaborate with clinic operations, discuss account needs, and provide regular reports while ensuring adherence to corporate protocols and pricing. Training period precedes remote work.

Qualifications

• High School diploma or equivalent.
• 3+ years of customer service experience/training.
• CRT experience.
• Database management experience.
• Knowledge of insurance, billing and collection concepts and theory.
• Ability to 10 Key by touch.
• Ability to type 30 WPM.
• Basic math ability.
• Knowledge of health insurance.
• Knowledge of MS Office Products.
• Ability to utilize the internet.
• Excellent customer service skills.
• Driver's license and access to reliable transportation.

Responsibilities

• Serves as the direct and daily contact and liaison for employer groups designated as 'Special Accounts' accessing corporate services at Kelsey-Seybold Clinic.
• Account management includes booking appointments, posting charges, maintaining and managing employee databases including immunization tracking, annual physicals and training, and reporting requirements.
• Attend meetings with companies to resolve issues and implement additional levels of service; update protocols and pricing.
• Ensure charges are posted according to contracted pricing; place orders and provide paperwork to billing specialist within 5 days post visit.

Skills

Customer service

10 Key by touch

Typing speed 30 WPM

Basic math

Excellent communication

Internet proficient

Education

High School diploma or equivalent

Tools

MS Office

Job description

Kelsey-Seybold Clinic, part of the Optum family, is seeking a Special Account Coordinator to manage Occupational Medicine Special Accounts, including scheduling, billing, database maintenance, and client liaison. Location includes Pearland, TX with on-site work and remote flexibility after training.

You will collaborate with clinic operations, discuss account needs, and provide regular reports while ensuring adherence to corporate protocols and pricing. Training period precedes remote work.