Hybrid NYC IT & Cybersecurity Account Manager

POINT Consultants; New York (NY); Hybrid; USD 110,000 - 125,000; Full time

Job summary

POINT Consultants in New York City is seeking an Account Manager to enhance client relationships in Managed IT and Cybersecurity. The ideal candidate will have over 3 years of experience in account management, focusing on client success and retention.

This hybrid role involves collaboration with Sales, Finance, and Operations teams to ensure seamless client engagement and growth opportunities. Compensation ranges between $110,000 and $125,000 based on experience.

Qualifications

• 3+ years of experience in account management or customer success.
• Proven track record of retaining and growing client portfolios.
• Strong communication and negotiation skills for executive-level discussions.

Responsibilities

• Retain and grow relationships with assigned clients.
• Identify and develop expansion opportunities within existing accounts.
• Conduct regular Technology Business Reviews to assess client health.

Skills

Account management

Customer success

Communication skills

Negotiation skills

CRM software proficiency

Experience with cloud technologies

Education

Sales and technical certifications

Tools

Google Workspace

Slack

Zoom

Job description

POINT Consultants in New York City is seeking an Account Manager to enhance client relationships in Managed IT and Cybersecurity. The ideal candidate will have over 3 years of experience in account management, focusing on client success and retention.

This hybrid role involves collaboration with Sales, Finance, and Operations teams to ensure seamless client engagement and growth opportunities. Compensation ranges between $110,000 and $125,000 based on experience.