Hybrid NYC: Enterprise Customer Success Manager, Growth

Chargeflow, Inc.; New York (NY); Hybrid; USD 108,000 - 132,000; Full time

Benefits offered by this job

Weekly Happy Hours

401(k) retirement plan with company match

Health benefits

Commuter Benefit

Job summary

Chargeflow, Inc. is seeking an Enterprise Customer Success Manager in NYC. This hybrid role requires experience in fintech and e-commerce, with strong skills in email marketing and community building. You will drive customer engagement through strategic communication and monitor key performance indicators with product management.

Benefits include health insurance, 401(k) matching, and weekly happy hours. The annual salary range is $120,000 USD.

Qualifications

• 2+ years of proven experience in fintech and/or e-commerce industries.
• Entrepreneurial mindset with prior founder experience strongly preferred.
• Strong background in product marketing with exceptional English communication skills.

Responsibilities

• Drive customer engagement and retention through strategic communication initiatives.
• Contribute to the Go-to-Market strategy and monitor product KPIs.
• Utilize storytelling skills to evangelize the product.

Skills

Email marketing

Community building

Growth initiatives

Product marketing

Storytelling

Job description

Chargeflow, Inc. is seeking an Enterprise Customer Success Manager in NYC. This hybrid role requires experience in fintech and e-commerce, with strong skills in email marketing and community building. You will drive customer engagement through strategic communication and monitor key performance indicators with product management.

Benefits include health insurance, 401(k) matching, and weekly happy hours. The annual salary range is $120,000 USD.