Hybrid NOC Analyst - Telecoms Network Performance

Placements24; Willows (CA); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Health & retirement plans

Training & certs

Hybrid work model

Collaborative team

Job summary

Placements24 is seeking a vigilant Telecoms Network Operations Centre (NOC) Analyst to join our client’s operations team in Welkom. The role focuses on monitoring, maintenance, and incident resolution for a large telecommunications network, acting as the first line of defense against outages and performance degradations.

The role is hybrid, with on-site requirements for critical operations and remote work during specific periods, offering a stable, high-performing environment and opportunities

Qualifications

• 2+ years of experience in a Network Operations Centre (NOC) or similar network monitoring role.
• Solid understanding of TCP/IP, DNS, DHCP and common hardware.
• Experience with network monitoring software (SolarWinds, Nagios, Zabbix).
• Certification such as CCNA or CompTIA Network+ is advantageous.

Responsibilities

• Monitor network performance and availability using real-time NOC tools.
• Identify, diagnose and resolve network incidents and outages promptly.
• Perform first-level troubleshooting for broadband, mobile, and VoIP services.
• Respond to alerts and initiate incident management per procedures.
• Collaborate with engineering and field teams to ensure timely resolutions.
• Maintain detailed records of events, actions taken and resolutions.

Skills

NOC monitoring

TCP/IP/DNS/DHCP

Analytical thinking

Decision making

Education

CCNA

CompTIA Network+

Tools

SolarWinds

Nagios

Zabbix

Job description

Placements24 is seeking a vigilant Telecoms Network Operations Centre (NOC) Analyst to join our client’s operations team in Welkom. The role focuses on monitoring, maintenance, and incident resolution for a large telecommunications network, acting as the first line of defense against outages and performance degradations.

The role is hybrid, with on-site requirements for critical operations and remote work during specific periods, offering a stable, high-performing environment and opportunities