Hybrid Network & Voice Field Engineer

Randstad Digital Americas; Bloomington (IL); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Job summary

Randstad Digital Americas in Bloomington, IL is seeking a Field Engineer to maintain and troubleshoot network and voice systems in a hybrid role. You will manage network infrastructure and install/maintain PBX/VoIP equipment, coordinating with IT teams to integrate systems.

The position is full-time with discretionary bonus and full benefits, including health, dental, vision, and a 401K. Work hours are 8am–5pm with on-call rotation and ongoing documentation.

Qualifications

• Experience with TCP/IP, DNS, DHCP, VLANs, and subnetting.
• Configuring and troubleshooting PBX/VoIP and telephony protocols (SIP, H.323, RTP).
• Experience with network/voice monitoring tools and systems.

Responsibilities

• Network Troubleshooting: Identify and resolve network issues by analyzing logs and tests.
• Voice System Maintenance: Install, configure, and maintain PBX/VoIP and related equipment.
• Use of company Toolsets: Leverage tools to analyze data on network and voice performance.
• Integration of Network and Voice Systems: Work with IT teams to integrate systems.
• Performance Monitoring: Monitor network and voice performance to ensure uptime.
• Security and Compliance: Ensure systems meet security standards and regulatory requirements.
• On-call Responsibility: Participate in after-hours support rotations.
• System Documentation: Create documentation of configurations and changes.
• User Support: Provide technical support to end-users for network and voice issues.

Skills

Networking Fundamentals

Voice System Expertise

System Monitoring

Network & Voice Security

Hardware Configuration

Troubleshooting & Problem Solving

Communication Skills

Adaptability

Team Collaboration

Education

Associates

Job description

Randstad Digital Americas in Bloomington, IL is seeking a Field Engineer to maintain and troubleshoot network and voice systems in a hybrid role. You will manage network infrastructure and install/maintain PBX/VoIP equipment, coordinating with IT teams to integrate systems.

The position is full-time with discretionary bonus and full benefits, including health, dental, vision, and a 401K. Work hours are 8am–5pm with on-call rotation and ongoing documentation.