Hybrid Field Engineer: Network & Voice Systems

Randstad Digital Americas; Mendota (IL); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision benefits

401K plan

Discretionary bonus

Job summary

Randstad Digital Americas is seeking a Field Engineer to maintain and troubleshoot both network and voice communication systems in a hybrid role in Mendota, Illinois. The position is full-time with discretionary bonuses and comprehensive benefits, including medical, dental, vision, and a 401K plan.

Responsibilities include installing, configuring, and maintaining PBX/VoIP systems, integrating voice with network infrastructure, and proactive performance monitoring.

Qualifications

• Associates degree or equivalent in IT or related field.
• Experience maintaining network and voice systems preferred.
• Familiarity with PBX/VoIP and telephony protocols (SIP, H.323, RTP).

Responsibilities

• Identify and resolve network issues with logs and diagnostics.
• Install, configure, and maintain voice systems (PBX, VoIP).
• Use company toolsets to analyze performance and troubleshoot.
• Integrate voice with network infrastructure.
• Monitor performance and uptime of networks and voice systems.
• Ensure security compliance and conduct audits as needed.
• Participate in on-call rotations for after-hours support.
• Document system configurations and changes.
• Provide end-user support for network and voice issues.

Skills

Networking fundamentals

Voice system expertise

System monitoring

Security & compliance

Hardware configuration

Troubleshooting

Communication skills

Team collaboration

Education

Associate degree

Tools

PBX tools

VoIP diagnostics

Network monitoring tools

Job description

Randstad Digital Americas is seeking a Field Engineer to maintain and troubleshoot both network and voice communication systems in a hybrid role in Mendota, Illinois. The position is full-time with discretionary bonuses and comprehensive benefits, including medical, dental, vision, and a 401K plan.

Responsibilities include installing, configuring, and maintaining PBX/VoIP systems, integrating voice with network infrastructure, and proactive performance monitoring.