Hybrid Multi-Line Claims Specialist - ESOP & Growth

Cannon Cochran Management Services, Inc.; Reading (MA); Híbrido; USD 90.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

4 weeks PTO + 10 holidays

Comprehensive benefits

401(k) and ESOP

Descripción de la vacante

Cannon Cochran Management Services, Inc. in Reading, MA is seeking a Multi-Line Claim Consultant to handle end-to-end ML claims in a hybrid work setting. You will investigate, adjust, reserve, and coordinate with clients and vendors to resolve complex claims.

The role requires 5+ years of multi-line claim experience and a preferred Bachelor’s degree. Proficiency with Microsoft Office is expected; adjuster licensure may be required by jurisdiction.

Formación

• Excellent oral and written communication skills.
• Initiative to set and achieve performance goals.
• Good analytic and negotiation skills.
• Ability to cope with job pressures in a constantly changing environment.
• Knowledge of all lower level claim position responsibilities.
• Detail oriented and a self-starter with strong organizational abilities.
• Ability to coordinate and prioritize required.
• Flexibility, accuracy, initiative and the ability to work with minimum supervision.
• Discretion and confidentiality required.
• Reliable, predictable attendance within client service hours for the performance of this position.
• Responsive to internal and external client needs.
• Ability to clearly communicate verbally and/or in writing both internally and externally.

Responsabilidades

• Investigate, evaluate and adjust multi-line claims in accordance with established claim handling standards and laws.
• Establish reserves and/or provide reserve recommendations within established reserve authority levels.
• Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
• Authorize and make payments of multi-line claims in accordance with CCMSI claim procedures utilizing a claim payment program in accordance with Industry standards and within established payment authority.
• Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
• Assist in the selection, referral and supervision of designated multi-line claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
• Assess and monitor subrogation claims for resolution.
• Review and maintain personal diary on claim system.
• Prepare reports detailing claim status, payments and reserves, as requested.
• Compute disability rates in accordance with state laws.

Conocimientos

Communication skills

Negotiation skills

Detail oriented

Organizational abilities

Self-starter

Discretion & confidentiality

Client service orientation

Educación

Bachelor’s Degree preferred

5+ years multi-line claim experience

Herramientas

Microsoft Office

Descripción del empleo

Cannon Cochran Management Services, Inc. in Reading, MA is seeking a Multi-Line Claim Consultant to handle end-to-end ML claims in a hybrid work setting. You will investigate, adjust, reserve, and coordinate with clients and vendors to resolve complex claims.

The role requires 5+ years of multi-line claim experience and a preferred Bachelor’s degree. Proficiency with Microsoft Office is expected; adjuster licensure may be required by jurisdiction.