Hybrid Mortgage Loss Mitigation & Foreclosure Specialist

FNBO; Omaha (NE); Hybrid; USD 37,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

401k with Matching Contributions

Time Off Programs

Health Savings Account (HSA)

Employee Banking

Growth Opportunities

Tuition Assistance

Disability Insurance

Job summary

FNBO is seeking a Loss Mitigation and Foreclosure Specialist to handle complex delinquency cases from an Omaha-based office. The role involves outbound calls, negotiation of repayment options, and ensuring compliance with investor guidelines to cure delinquency and maintain customer service excellence.

The ideal candidate has a bachelor’s degree (preferred), mortgage operations experience, and strong communication skills.

Qualifications

• Bachelor’s degree preferred.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Industry experience in mortgage loss mitigation or collections is a plus.

Responsibilities

• Make outbound calls to customers and negotiate payment options to cure delinquency.
• Provide program options and issue resolution to ensure timely repayment of past due accounts.
• Review loans for loss mitigation steps and foreclosure guidelines.
• Prepare delinquency reports and maintain quality control standards.
• Stay informed on HUD, FNMA, and investor requirements for transactions.

Skills

Verbal and written communication

Independent worker

Multitasking

PC skills

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

FNBO is seeking a Loss Mitigation and Foreclosure Specialist to handle complex delinquency cases from an Omaha-based office. The role involves outbound calls, negotiation of repayment options, and ensuring compliance with investor guidelines to cure delinquency and maintain customer service excellence.

The ideal candidate has a bachelor’s degree (preferred), mortgage operations experience, and strong communication skills.