Hybrid Loss Mitigation & Collections Specialist

Union Home Mortgage; United States; Hybrid; USD 52,000 - 78,000; Full time

Job summary

Union Home Mortgage Corp. is seeking a Loss Mitigation Specialist in a hybrid role combining Collections and Loss Mitigation duties.

The position supports Collections activities while learning investor guidelines, regulatory requirements, and foreclosure prevention options to determine suitable workout options for homeowners. The role requires a Bachelor's degree or equivalent experience, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• Bachelor’s degree in business-related field or equivalent work experience.
• Proficiency with Microsoft Office suite (Outlook, Excel).
• Strong interpersonal, written and verbal communication skills.

Responsibilities

• Make collections calls and communicate payment plans and options to borrowers.
• Assist Loss Mitigation with eligibility reviews and disclosures per investor guidelines.
• Input and verify borrower data accurately in systems.
• Coordinate with attorneys on Deed-in-Lieu/foreclosure processes.
• Support short sale guidance and documentation preparation.
• Underwrite and review applications to determine workout options and timelines.

Skills

Data Entry

Customer Service

Communication

Problem Solving

Analytical Skills

Multitasking

Education

Bachelor's Degree in business-related field

Tools

Microsoft Office

Excel

Outlook

Lotus Notes

Job description

Union Home Mortgage Corp. is seeking a Loss Mitigation Specialist in a hybrid role combining Collections and Loss Mitigation duties.

The position supports Collections activities while learning investor guidelines, regulatory requirements, and foreclosure prevention options to determine suitable workout options for homeowners. The role requires a Bachelor's degree or equivalent experience, strong communication skills, and proficiency with Microsoft Office.