Hybrid MLR Content Operations Lead

Tailored Management; South San Francisco (CA); Hybrid; USD 56,000 - 95,000; Full time

Benefits offered by this job

Weekly Pay

Medical, Dental, Vision Insurance

Job summary

Tailored Management is seeking a Content Review Operations Manager to oversee end-to-end medical, legal, and regulatory content reviews. You will ensure compliant and timely approvals, supporting audit readiness and speed to market for high-quality content.

You will lead cross-functional teams, optimize review processes, and maintain strong documentation, risk mitigation, and KPI reporting across regulatory and compliance standards.

Qualifications

• 5+ years in roles partnering with diverse stakeholders.
• 3+ years in content/digital asset management, content or marketing operations, content review/approval, compliance, and/or governance.
• Experience using Veeva Vault PromoMats (VVPM) or similar tools.

Responsibilities

• Develop and execute Content Review Operations plans aligned with compliance and product standards.
• Provide planning inputs and manage resource allocation to optimize content review processes.
• Lead content review processes such as Medical, Legal, Regulatory (MLR) to ensure SOPs and quality standards.
• Collaborate with content review teams to ensure regulatory compliance and use accelerator tools to expedite reviews.
• Manage material flow through content review: submission validation, agenda prep, meeting facilitation, and follow-ups.
• Maintain audit trails and compliance documentation for all content assets.

Skills

Content Operations

Regulatory Compliance

Veeva Vault PromoMats

Stakeholder Collaboration

Program Management

Microsoft Office

Tools

Veeva Vault PromoMats (VVPM)

Job description

Tailored Management is seeking a Content Review Operations Manager to oversee end-to-end medical, legal, and regulatory content reviews. You will ensure compliant and timely approvals, supporting audit readiness and speed to market for high-quality content.

You will lead cross-functional teams, optimize review processes, and maintain strong documentation, risk mitigation, and KPI reporting across regulatory and compliance standards.