Content Review - Operations Manager

Zohorecruit; South San Francisco (CA); Hybrid; USD 83,000 - 117,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid sick leave

401K

Job summary

Zohorecruit in South San Francisco, CA is seeking a Content Review Operations Manager on a hybrid schedule to lead end-to-end MLR content reviews in a highly regulated pharmaceutical environment.

You will develop operations plans, coordinate submissions, validate content metadata, and ensure audit-ready documentation while partnering with content owners, agencies, and cross-functional teams to drive timely approvals.

Qualifications

• Bachelor’s degree or equivalent with 5+ years cross-functional stakeholder management.
• 3+ years in content operations, digital asset management, or governance.
• Hands-on experience with Veeva Vault PromoMats or similar platforms.
• Experience in regulated industries (pharma/biotech/healthcare).
• Knowledge of medical and marketing content lifecycles and MLR processes.
• Strong program management and facilitation skills; proficient with MS Office.

Responsibilities

• Manage end-to-end MLR content review processes to ensure compliance.
• Develop content review operations plans and optimize workflows.
• Coordinate submission validation, agenda prep, review meetings, and approvals.
• Maintain content metadata, business rules, and modular content standards.
• Identify gaps and risks; ensure audit trails and governance records.
• Collaborate with owners, agencies, and cross-functional teams to improve efficiency.

Skills

Stakeholder mgmt

Program management

Communication

Process improvement

Microsoft Office

Education

Bachelor’s degree or equivalent

Tools

Veeva Vault PromoMats

Job description

Content Review - Operations Manager

South San Francisco, United States | Posted on 09/24/2026

Our client, a worldleader in diagnostics and life sciences, is looking for a "Content Review Operations Manager - Hybrid " based out of SouthSan Francisco, CA.

Job Duration:LongTerm Contract(Possibility Of Conversion & Extension)

Pay Rate : $70/hr on W2

Company Benefits: Medical, Dental,Vision, Paid Sick leave, 401K

Job Responsibilities:

The Content Review Operations Manager will manage and execute end-to-end medical, legal, and regulatory (MLR) review processes for promotional and medical content within a highly regulated pharmaceutical environment. This role will ensure content moves efficiently, compliantly, and transparently through the review and approval lifecycle while maintaining audit readiness and supporting timely delivery of high-quality content.

Key Responsibilities

• Manage end-to-end Medical, Legal, and Regulatory (MLR) content review processes, ensuring compliance with SOPs, quality standards, and regulatory requirements.
• Develop Content Review Operations plans , manage resources, and optimize workflows to support business and product priorities.
• Coordinate submission validation, agenda preparation, review meetings, follow-ups, approval tracking, and material flow throughout the content lifecycle.
• Validate and maintain content metadata, business rules, and modular content standards across campaigns and enterprise content programs.
• Identify process gaps, risks, and compliance issues while maintaining audit trails, review documentation, and governance records .
• Partner with content owners, agencies, review teams, and cross-functional stakeholders to improve efficiency, leverage technology, and support timely content approvals.

Required Qualifications

• Bachelor’s degree or equivalent experience with 5+ years of cross-functional stakeholder management experience.
• 3+ years in content operations, digital asset management, marketing operations, content review/approval, compliance, or governance .
• Hands-on experience with Veeva Vault PromoMats (VVPM) or comparable content management and review/approval platforms.
• Experience in pharmaceutical, biotechnology, healthcare, or another highly regulated industry with knowledge of compliance requirements.
• Understanding of medical and marketing content lifecycles, MLR review processes, and regulatory compliance .
• Strong program management, communication, facilitation, process improvement, and stakeholder management skills, with proficiency in Microsoft Office tools.