Hybrid MES/ERP Application Support Specialist

Volto USA; Salt Lake City (UT); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Volto USA in Salt Lake City, UT, is seeking an experienced Application Support professional for a hybrid role requiring on-site presence three times weekly. The role demands 6-10 years in application support, with familiarity in MES Apriso or Microsoft Dynamics 365 Finance and Operations.

US citizenship is required. You will resolve user issues, communicate with factory floor and office staff, and coordinate tracking in both helpdesk and development environments to ensure timely closure.

Qualifications

• 6-10 years of experience in application support.
• Experience with MES Apriso or ERP Microsoft Dynamics 365 Finance and Operations.
• Strong communication with users on the factory floor and in the office.

Responsibilities

• Support issues daily; primary job duty.
• Track issues in the helpdesk system and development environment.
• Collaborate with IT Solution Support and IT Development teams to drive problem resolution.

Skills

Application support

Communication skills

Problem resolution

Tools

Apriso

Dynamics 365

Job description

Volto USA in Salt Lake City, UT, is seeking an experienced Application Support professional for a hybrid role requiring on-site presence three times weekly. The role demands 6-10 years in application support, with familiarity in MES Apriso or Microsoft Dynamics 365 Finance and Operations.

US citizenship is required. You will resolve user issues, communicate with factory floor and office staff, and coordinate tracking in both helpdesk and development environments to ensure timely closure.