Hybrid Member Service Rep - Banking & Loans Specialist

TEKsystems; Pensacola (FL); Hybride; USD 22 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability

HSA

Transportation benefits

Time Off/Leave

Résumé du poste

TEKsystems is hiring for a Member Service Representative in Pensacola, FL. The role focuses on handling inquiries, processing transactions across accounts, and promoting bank products in a high-volume contact center.

Training is fully onsite Mon-Fri 7:30am-4:00pm CST with no time off during training. After training, shifts run 10am-9:30pm CST with a six-day availability requirement. This is a contract-to-hire opportunity.

Qualifications

• High School Diploma or GED required.
• 1–2 years of recent customer service experience in call center, banking or similar.
• Ability to work in a fast-paced, high-volume call center.
• Strong computer knowledge and data entry/typing skills.

Responsabilités

• Respond to member inquiries in a 24/7 high-volume contact center.
• Process transactions for savings, checking, consumer loans, credit cards, IRAs and/or other accounts.
• Advise members on products and services that may fit their needs.
• Handle a call volume of 80-100+ calls daily.

Connaissances

Customer service

Communication

Typing/data entry

Fast-paced environment

Formation

High School Diploma or GED

Description du poste

TEKsystems is hiring for a Member Service Representative in Pensacola, FL. The role focuses on handling inquiries, processing transactions across accounts, and promoting bank products in a high-volume contact center.

Training is fully onsite Mon-Fri 7:30am-4:00pm CST with no time off during training. After training, shifts run 10am-9:30pm CST with a six-day availability requirement. This is a contract-to-hire opportunity.