Hybrid Member Relations & Growth Advisor

MRA - The Management Association; Golden Valley (MN); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive compensation

PTO

Health plans

HSA/FSA options

401(k) with company match

Life and AD&D insurance

Employee Assistance Program

Tuition Reimbursement

Pet Insurance

Professional development

Collaborative culture

Job summary

MRA - The Management Association in Minnesota is seeking a Member Relations Advisor to serve as a trusted resource and relationship manager for current and prospective members. You will connect members to MRA's services, identify solutions to business needs, and build long-term partnerships in a fast-paced, collaborative environment.

This flexible, hybrid role combines office-based work with virtual and in-person member interactions across Minneapolis and Saint Paul, with opportunities for

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 1–2 years in customer service, account management, membership services, or related area.
• Strong relationship-building and communication skills.
• Proficiency with Microsoft Office and CRM experience.

Responsibilities

• Engage current and prospective members to maximize membership value.
• Identify solutions and connect members to MRA services.
• Build and maintain long-term partnerships.
• Travel to member locations and events as needed.

Skills

Relationship management

Communication

Customer service

Organizational skills

Multi-priority management

Travel readiness

Education

Bachelor's degree (Business Admin / Marketing / Communications / HR or related)

Tools

CRM systems (Salesforce)

Microsoft Office (Outlook, Word, Excel, PowerPoint)

Job description

MRA - The Management Association in Minnesota is seeking a Member Relations Advisor to serve as a trusted resource and relationship manager for current and prospective members. You will connect members to MRA's services, identify solutions to business needs, and build long-term partnerships in a fast-paced, collaborative environment.

This flexible, hybrid role combines office-based work with virtual and in-person member interactions across Minneapolis and Saint Paul, with opportunities for