Hybrid Medical Office Assistant - Patient Check-In & Admin

UNC Health; Butlerville (IN); Hybrid; USD 37,000 - 53,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

UNC Health in Cary, North Carolina, is seeking a detail‑oriented administrative assistant to manage patient check‑in and check‑out, verify insurance, code visits in the billing system, and balance daily receipts. You will handle billing questions and schedule appointments while maintaining patient confidentiality.

Responsibilities include maintaining supplies, following HIPAA and safety policies, and delivering outstanding customer service to patients and families in a hybrid work setting.

Qualifications

• Must read and interpret safety rules, operating instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Strong data entry skills and attention to detail.
• Ability to work with patients and staff professionally.
• Knowledge of HIPAA and privacy practices is preferred.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, answers phones promptly, and provides accurate information.
• Performs patient check-in/out, verifies insurance, codes visits (ICD/CPT), balances receipts, and handles billing questions.
• Orders and maintains clinical and office supplies.
• Adheres to safety and regulatory guidelines (HIPAA, OSHA) and participates in performance improvement activities.
• Delivers excellent customer service to patients, families, and visitors.

Skills

Language Skills

Computer Skills

Mathematical Skills

Reasoning Ability

Communication Skills

Education

High School Diploma or GED

Job description

UNC Health in Cary, North Carolina, is seeking a detail‑oriented administrative assistant to manage patient check‑in and check‑out, verify insurance, code visits in the billing system, and balance daily receipts. You will handle billing questions and schedule appointments while maintaining patient confidentiality.

Responsibilities include maintaining supplies, following HIPAA and safety policies, and delivering outstanding customer service to patients and families in a hybrid work setting.