Hybrid Materials Operations Analyst — Data-Driven RMA

Avnet LLC; Tempe, Northern (AZ, KY); On-site; USD 65,000 - 90,000; Full time

Job summary

Avnet is seeking a Material Operations Business Analyst in Tempe, AZ, to join our hybrid team. You will support day-to-day operations across RMA, credits, PRN resolution, quality feedback, warranty repairs, and drop-ship billing, driving data-driven insights to improve service delivery.

Collaborate with cross-functional teams to resolve issues, communicate findings clearly to stakeholders, and document processes, requirements, and training materials to support standardization and knowledge

Responsibilities

• Support day-to-day operations across RMA, credits, and PRN resolution.
• Perform failure analysis and contribute to quality feedback systems (QFS).
• Support warranty repairs and factory drop ship billing processes.
• Lead root cause investigations and process improvement initiatives using data.
• Document business processes, requirements, and training materials for standardization.

Skills

Data analysis

Process improvement

Cross-functional collaboration

Job description

Avnet is seeking a Material Operations Business Analyst in Tempe, AZ, to join our hybrid team. You will support day-to-day operations across RMA, credits, PRN resolution, quality feedback, warranty repairs, and drop-ship billing, driving data-driven insights to improve service delivery.

Collaborate with cross-functional teams to resolve issues, communicate findings clearly to stakeholders, and document processes, requirements, and training materials to support standardization and knowledge