Hybrid Luxury Vacation Reservations Specialist

Prime Vacations Llc; Bradenton (FL); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Medical benefits package

Dental and Vision options

401(k)

Vacation Accrual

Company Paid holidays

Job summary

Prime Vacations, a luxury property management group on Anna Maria Island, seeks a Reservation Sales Agent to assist guests with planning and booking reservations for vacation homes across Anna Maria Island, Longboat Key, Siesta Key, Lido Key, Bradenton and Sarasota FL. You will securely process payments, provide property details, and offer local recommendations to ensure a memorable guest experience.

Role requires strong sales and customer service skills, English proficiency (Spanish a plus),

Qualifications

• Proven work experience in sales or reservations.
• Proficiency in English; Spanish is a plus.
• Customer service drive with outstanding communication and active listening skills.
• Excellent problemsolving and multitasking skills.
• Strong sense of responsibility and professional presentation.
• Ability to work fulltime with weekend availability.
• Veterans encouraged to apply.
• Proficient with Microsoft Office.
• Knowledge of TRACK, Villa Control and Breezeway Software programs are a plus.

Responsibilities

• Assist customers with planning and booking reservations via phone calls, inquiries from websites, and walk-ins.
• Process payments (convert bookings) and send details and confirmation to the guest
• Be knowledgeable of all properties in the Prime Vacations catalog.
• Update minimum nights allowed to allow 100% occupancy where applicable
• Offer guests addon dates to fill gaps in the calendar
• Attract tenants by advertising vacancies, obtaining referrals from current guests, explaining advantages of location and Prime Vacations service
• Provide local recommendations for attractions and restaurants to guests while serving as an AMI Expert
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations
• Possess strong interpersonal communication skills with the ability to develop and foster relationships with guests and AMI preferred vendors
• Accomplish organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishment

Skills

Sales experience

Reservations

English proficiency

Customer service

Communication skills

Active listening

Problem solving

Multitasking

Presentation

Weekend availability

Tools

TRACK

Villa Control

Breezeway

Microsoft Office

Job description

Prime Vacations, a luxury property management group on Anna Maria Island, seeks a Reservation Sales Agent to assist guests with planning and booking reservations for vacation homes across Anna Maria Island, Longboat Key, Siesta Key, Lido Key, Bradenton and Sarasota FL. You will securely process payments, provide property details, and offer local recommendations to ensure a memorable guest experience.

Role requires strong sales and customer service skills, English proficiency (Spanish a plus),