Hybrid Loan Servicing Specialist | Member-Focused

Suffolkcu; Town of Brookhaven (NY); Hybride; USD 48 000 - 70 000; Plein temps

Avantages offerts par ce poste

Health plans

401(k) matching

Work-life balance

Résumé du poste

Suffolk Credit Union is seeking a Loan Servicing Specialist to manage the full loan lifecycle—booking, maintenance, payments, escrows, and lien actions—while delivering exceptional member service. This role supports the department’s accuracy, compliance, and timely processing within a hybrid model requiring three days on-site at the Medford office.

Ideal candidates have 1–2 years of administrative support experience, familiarity with loan servicing software (Fiserv DNA preferred) and strong MS

Qualifications

• Experience with loan servicing including payments, escrows, payoffs, lien processing, and maintenance.
• Strong understanding of lending regulations.
• Proficiency with core banking systems and lending software.
• Accurate data entry and documentation with attention to detail.

Responsabilités

• Process new loan bookings, renewals, extensions, and maintenance requests.
• Review loan documents for accuracy and regulatory compliance.
• Monitor daily payment reports and resolve discrepancies.
• Maintain collateral records and lien perfection, releases.
• Process payoffs and reconveyances accurately and on time.
• Administer escrow accounts including disbursements and analyses.
• Post and balance daily loan payments and adjustments.
• Respond to member and internal inquiries with courteous service.
• Assist with year-end reporting (e.g., 1098/1099) and monthly reconciliations.
• Maintain audit trails per compliance standards.

Connaissances

Loan servicing knowledge

Administrative support

Regulatory compliance

Microsoft Office

Formation

High school diploma or equivalent

Outils

Fiserv DNA

MeridianLink

Temenos

Description du poste

Suffolk Credit Union is seeking a Loan Servicing Specialist to manage the full loan lifecycle—booking, maintenance, payments, escrows, and lien actions—while delivering exceptional member service. This role supports the department’s accuracy, compliance, and timely processing within a hybrid model requiring three days on-site at the Medford office.

Ideal candidates have 1–2 years of administrative support experience, familiarity with loan servicing software (Fiserv DNA preferred) and strong MS