Hybrid Life Sciences Account Director — Strategy & Growth

Veeva Systems; Lyndhurst (NJ); Hybrid; USD 95,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Job summary

A leading SaaS company is seeking an Account Director to oversee customer relationships and ensure service excellence. The ideal candidate will have over 5 years in account management, exceptional communication skills, and a strong understanding of the life sciences sector. You will collaborate with internal teams, manage strategic initiatives, and drive customer success. The role offers competitive compensation, including a base salary of $95,000 to $140,000, and the flexibility to work either from home or the office.

Qualifications

• Minimum of 5+ years of customer service or account management.
• Minimum of 3+ years in personnel development and leadership.
• Prior experience within life sciences and event planning required.

Responsibilities

• Serve as the primary escalation point for customer stakeholders.
• Develop long-term customer relationships.
• Identify and pursue new business opportunities.

Skills

Customer Service

Account Management

Analytical Skills

Communication

Problem-Solving

Education

B.S. or B.A. degree

Tools

Microsoft Office

Job description

A leading SaaS company is seeking an Account Director to oversee customer relationships and ensure service excellence. The ideal candidate will have over 5 years in account management, exceptional communication skills, and a strong understanding of the life sciences sector. You will collaborate with internal teams, manage strategic initiatives, and drive customer success. The role offers competitive compensation, including a base salary of $95,000 to $140,000, and the flexibility to work either from home or the office.