Hybrid Lien Processing Specialist

Elevate Patient Financial Solutions®; The Woodlands (TX); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K match

PTO 15 days

Holidays

Floating holidays

Elevate Day

Pet Insurance

Referral bonus

Team environment

Career growth

Job summary

ElevatePFS is hiring a Lien Processing Representative to support hospitals by filing hospital liens and amendments, generating lien documents, and ensuring compliance with district court filing and notification requirements. The role blends administrative duties with light phone work within a hybrid schedule.

The position emphasizes accuracy, customer service, and collaboration with patients, insurance adjusters, and attorneys, while utilizing Elevate PFS software to manage lien workflows.

Qualifications

• Experience with hospital revenue cycle/clerical work is preferred.
• Knowledge of HIPAA and FDCPA applicable to hospital liens.
• Ability to multitask, analyze data, and think critically under pressure.
• Proficiency in Outlook, Word, and Excel.
• Strong customer service orientation and empathy.
• Detail-oriented with strong organizational skills.
• Remote/Hybrid positions require home broadband that meets company criteria.

Responsibilities

• Generate lien documents using Elevate PFS software.
• File hospital liens/amendments with district courts per statutes.
• Notify relevant parties and mail/serve lien documents as required by law.
• Generate releases of liens upon satisfaction and file with courts.
• Review lien requests for accuracy and completeness; approve/reject as needed.
• Contact patients, insurers, and attorneys to obtain missing lien information.
• Update Elevate PFS account management system as liens are processed.
• Assist management with inventory and other projects.
• Perform other duties as assigned.

Skills

Hospital revenue cycle

Clerical/Administrative experience

HIPAA compliance

FDCPA knowledge

Stress management

Multitasking

Data analysis

Critical thinking

Outlook

Word

Excel

Customer service

Empathy

Attention to detail

Organizational skills

Remote/Hybrid readiness

Tools

Proprietary software

Job description

ElevatePFS is hiring a Lien Processing Representative to support hospitals by filing hospital liens and amendments, generating lien documents, and ensuring compliance with district court filing and notification requirements. The role blends administrative duties with light phone work within a hybrid schedule.

The position emphasizes accuracy, customer service, and collaboration with patients, insurance adjusters, and attorneys, while utilizing Elevate PFS software to manage lien workflows.