Hybrid Licensing & Renewals Specialist

American Family Insurance Agency Staff; Keene (NH); Hybrid; USD 34,000 - 44,000; Full time

Job summary

American Family Insurance Agency Staff seeks a detail-oriented professional to manage producer licensing and renewals across states in a hybrid role. You will coordinate appointments, monitor expiration dates, and ensure timely license processing while supporting sales management with records and documentation.

The position emphasizes customer-focused administration, accuracy, and collaboration with state agencies, with relocation support for eligible candidates and a hybrid work setup near

Qualifications

• Demonstrated experience providing customer-oriented solutions or service.
• Demonstrated administrative experience.
• Demonstrated experience with Microsoft Office applications.
• Demonstrated interpersonal communication, organization skills and attention to detail.
• Demonstrated ability to perform basic math and statistical calculations (addition, subtraction, multiplication, division, averages and algebra).

Responsibilities

• Maintain producer licensing and renewals in all states for employees in multiple jobs within the organization as needed by state law.
• Coordinate producer appointments in states where required using an online platform and track renewals.
• Work with sales management to acquire and maintain records, coordinate with applicants and state agencies to ensure timely license processes.

Skills

Customer service

Administrative experience

Microsoft Office

Interpersonal skills

Math & statistics

Job description

American Family Insurance Agency Staff seeks a detail-oriented professional to manage producer licensing and renewals across states in a hybrid role. You will coordinate appointments, monitor expiration dates, and ensure timely license processing while supporting sales management with records and documentation.

The position emphasizes customer-focused administration, accuracy, and collaboration with state agencies, with relocation support for eligible candidates and a hybrid work setup near