Hybrid Licensing & Appointments Coordinator

American Family Insurance Agency Staff; Madison (WI); Hybrid; USD 34,000 - 44,000; Full time

Job summary

American Family Insurance Agency Staff is seeking a detail-oriented administrator to maintain producer licensing and renewals across states, coordinate appointments, and track renewals while ensuring compliance with state laws. This hybrid role reports to the Senior Manager of Agency Field Support Distribution.

You will work in a dynamic environment, handling documentation, scheduling examinations, and staying current with license issuance and expiration dates.

Qualifications

• Demonstrated experience providing customer-oriented solutions or service.
• Demonstrated administrative experience.
• Demonstrated experience with Microsoft Office applications.
• Demonstrated interpersonal communication, organization skills and attention to detail.
• Demonstrated ability to perform basic math and statistical calculations (addition, subtraction, multiplication, division, averages and algebra).

Responsibilities

• Maintain producer licensing and renewals in all states for employees in multiple jobs within the organization as needed by state law.
• Coordinate producer appointments in states where required using an online platform. Track and coordinates renewals of same.

Skills

Customer service

Administrative experience

Microsoft Office

Communication skills

Attention to detail

Math basics

Tools

Microsoft Office

Job description

American Family Insurance Agency Staff is seeking a detail-oriented administrator to maintain producer licensing and renewals across states, coordinate appointments, and track renewals while ensuring compliance with state laws. This hybrid role reports to the Senior Manager of Agency Field Support Distribution.

You will work in a dynamic environment, handling documentation, scheduling examinations, and staying current with license issuance and expiration dates.