Licensing & Renewals Specialist

American Family Insurance; Madison (WI); Hybrid; USD 34,000 - 44,000; Full time

Benefits offered by this job

401(k) contribution

Pension plan

Annual incentive

Paid holidays

Paid time off

Student loan repayment

Wellbeing benefits

Job summary

American Family Insurance is seeking a detail-oriented licensing and appointments coordinator to maintain producer licenses and renewals across states, coordinate producer appointments, and manage motor club licensing. This hybrid role includes office days and requires strong administrative and Excel skills.

You will work with Sales/Agency Field Support Distribution, ensuring compliance with state laws and company policies.

Qualifications

• Demonstrated customer-oriented solutions or service.
• Administrative experience.
• Experience with Microsoft Office applications.
• Strong interpersonal communication and organizational skills.
• Attention to detail and ability to perform basic math.

Responsibilities

• Maintain producer licensing and renewals in all states for employees as needed by state law.
• Coordinate producer appointments and renewals in required states.
• Manage motor club licensing and renewals; liaison with vendor as applicable.
• Monitor license issuance/expiration dates using the national producer database and ensure compliance.
• Support initial fingerprinting, scheduling examinations, online applications and documentation.

Skills

Customer service

Administrative experience

Interpersonal communication

Organization skills

Attention to detail

Basic math / statistics

Tools

Microsoft Office

Job description

American Family Insurance is seeking a detail-oriented licensing and appointments coordinator to maintain producer licenses and renewals across states, coordinate producer appointments, and manage motor club licensing. This hybrid role includes office days and requires strong administrative and Excel skills.

You will work with Sales/Agency Field Support Distribution, ensuring compliance with state laws and company policies.